Before proceeding please view the documentation within our Support Center. If you experience any problems please contact technical support via. email or live chat.
Please update your MySQL server to the latest MySQL. Live Help requires MySQL 4.0.18
MySQL Database
Your Account
Chatstack will be installed as a WHMCS module, the existing WHMCS database will be used for the installation. When the installation is completed you can login using a WHMCS administrator account.
Install
Live Chat Installed Successfully
You can use the Live Chat buttons below to try the software before you place the Live Help buttons on your web site.
When you are ready to add the Live Chat to your web site, please follow the two steps below.
Step 1
The HTML code below is used to track your site visitors and setup the Live Chat system. Please insert this code between your <head> and </head> tags.
<!-- START Chatstack Live Chat HTML Code - chatstack.com -->
<script type="text/javascript">
var Chatstack = { server: 'www.example.com', embedded: true };
(function(d, undefined) {
// JavaScript
Chatstack.e = []; Chatstack.ready = function (c) { Chatstack.e.push(c); }
var b = d.createElement('script'); b.type = 'text/javascript'; b.async = true;
b.src = ('https:' == d.location.protocol ? 'https://' : 'http://') + Chatstack.server + '/livehelp/scripts/js.min.js';
var s = d.getElementsByTagName('script')[0];
s.parentNode.insertBefore(b, s);
})(document);
</script>
<!-- END Chatstack Live Chat HTML Code - chatstack.com -->
Step 2
The HTML code below is used to display the Live Help Online / Offline button. Please place this code where you wish the button to appear.
<!-- BEGIN chatstack.com Live Chat HTML Code -->
<a href="#" class="LiveHelpButton default"><img src="http://www.example.com/livehelp/status.php" id="LiveHelpStatusDefault" name="LiveHelpStatusDefault" border="0" alt="Live Help" class="LiveHelpStatus"/></a>
<!-- END chatstack.com Live Chat HTML Code -->